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Ruach Well-being Service

A Holistic Service for Ruach Partners, their families & the local community across all Ruach City Church locations.

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Important Information

If you feel the situation is urgent
visit your GP or if you are in a crisis
go to your nearest A&E.

If you feel the situation is urgent visit your GP or if you are in a crisis go to your nearest A&E .

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Well-being DUP

Ruach Well-being Service

Ruach Well-being Service (RWS) is a wholistic service for the mind, body soul and spirit.
This dynamic service offers a range of supportive interventions to Ruach partners, their families and the local community who are experiencing psychological, emotional or mental distress.

RWS is not an emergency or crisis service but can respond to a wide range of difficulties and concerns, signposting where appropriate. The service will work in partnership with GP and Statutory services and is delivered by qualified professionals and skilled, experienced individuals.

RWS includes seven sections:

  • Counselling, Creative & Complementary – Therapies
  • Support, Signposting & Advocacy – Psychiatric Support
  • A range of Initiatives designed for Ruach Leaders – Pastoral Care
  • Mental Health, Education & Information – Training
  • Liaising & Partnering with Local Organisations – Community
  • Partnering with Ruach departments – Inter-departments Links
  • Administration & Hospitality

Services are free to Ruach partners (terms and conditions apply), a fee is charged to non-partners. Counselling and psychiatric support sessions are limited and by appointment only, across all locations.

Phase 2: Health Section
Healthy living, health checks, fitness, diet and stress management.

For enquires or to book an appointment please email: or call the Ruach office on 020 8678 6888 ext: 202.


Help and Support

If you feel the situation is urgent visit your GP or if you are in crisis call 999 or go to your nearest A & E department.

How to book an appointment 

Self referral
Individuals are encouraged to self refer by completing the self referral form available by clicking here, from the well-being information hub at all locations or sending an email request to:

Referral from a Ruach Elder must be done in agreement with the individual. Ideally we prefer self referral. Where children are concerned the parent or care giver should make the referral.


Faith-based Organisations


Association of Christian Counsellors
Tel: 0247 6449694

Cornerstone Counselling Service
Address: 37 Brendon Street. W1H 5JE.
Tel: 0207 723 8050
Counselling available in Balham, Stratford, Greenwich, Croydon, Basingstoke, Streatham and Dorset. Skype counselling also offered.

Ellel Ministries Training and Ministry
Tel: 01252 794060

Premier Lifeline
Tel: 0300 111 0101

Pilgrims Hall Counselling

Sozo Therapeuo
Therapist Directory: Professional Counselling delivered by Christians.

Non Christian based Organisations & Resources


Alzheimer’s Society Helpline
Tel: 0300 222 1122

Age UK Advice
Tel: 0899 678 1174 for help with dementia also – 0800 888 6678

Beat (Beat Eating Disorders)
Beat provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders
Tel: 0845 634 1414

Big White Wall

Bipolar UK
Services include a national network of self-help groups, training courses, a mentoring scheme supporting individuals in hospitals and community settings
Tel: 020 7931 6480

Birmingham Mind 
Tel: 0121 262 3555
Caring Dads Programme 
Programme to help fathers improve their relationship with their children and end controlling, abusive and neglectful behaviours.
Tel: 020 8545 8500
Croydon Rape and Sexual Abuse Support Centre
T: 020 8239 1124

Cruse Bereavement Care
A counselling and advice service for those bereaved by death throughout the UK. Providing advice, information and practical support.
Tel: 0844 477 9400

A free helpline for children and young people in the UK
Tel: 0800 111

Distressed or in Crisis call 24 hour mental crisis line
Tel: 0800 732 2864 (free to call from any phone – landline or mobile)

Domestic Violence Services 
Victim Support
Independent Domestic Violence Advocacy Service (IDVA)
Tel: 020 8685 1637

Family Lives
Advice on all aspects of parenting
Te: 0808 800 2222

Get Self Help
Cognitive Behavioural Therapy (CBT) and therapy resources to help mental health problems.

Group treatment programme for children who witness woman abuse. 
Therapy for children aged between 4 and 16 who have experienced any form of violence or abuse in their family.
Tel: 020 8404 7973

Health and well-being services Birmingham

Health and well-being services Brixton

Health and well-being services Kilburn

Health and well-being services Walthamstow

Men’s Health Forum
24/7 stress support for men by text, chat and email

Mental Health Foundation

Mental Health Support Line
Tel: 0800 731 2864


NHS website offers practical, useful information, and interactive tools to boost mood, cope with stress and anxiety

National Helpline
Tel: 0845 122 1331

NHS 111
This service is available 24 hours a day, 7 days a week
Tel: 111

NHS Direct
Tel: 08457 4647
For health advice and reassurance, 24 hours a day , 365 days a year

OCD Action
Provides support and information to anybody affected by OCD
Tel: 0845 390 6232

Parents’ helpline
Tel: 0808 802 5544

Recovery Colleges

Refuge, outreach and IDVA
Tel: 0117 961 2999

Provides mental health information and advice on practical problems

Tel: 116 123

A mental health helpline offering specialist emotional support and information to anyone affected by mental illness.
Tel: 08457 67 80 00

Solidarity In A Crisis
Tel: 0300 123 1922
Text: 07889 756087 or 07889 756 083

The British Association for Counselling & Psychotherapy

The Sanctuary
Address: 65 Effra Road SW2 1BZ (Mosaic Clubhouse)
Tel: 0207 924 9657

Information on child and adolescent mental health. Services for parents and professionals.


Complaints and Comments Guidance

Our Complaints and Comments Guidance can be found by clicking here.