Ruach Well-being Service (RWS) is a wholistic service for the mind, body soul and spirit.
This dynamic service offers a range of supportive interventions to Ruach partners, their families and the local community who are experiencing psychological, emotional or mental distress.

RWS is not an emergency or crisis service but can respond to a wide range of difficulties and concerns, signposting where appropriate. The service will work in partnership with GP and Statutory services and is delivered by qualified professionals and skilled, experienced individuals.

RWS includes seven sections:

• Counselling, Creative & Complementary – Therapies
• Support, Signposting & Advocacy – Psychiatric Support
• A range of Initiatives designed for Ruach Leaders – Pastoral Care
• Mental Health, Education & Information – Training
• Liaising & Partnering with Local Organisations – Community
• Partnering with Ruach departments – Inter-departments Links
• Administration & Hospitality

Services are free to Ruach partners (terms and conditions apply), a fee is charged to non-partners. Counselling and psychiatric support sessions are limited and by appointment only, across all locations.

Phase 2: Health Section
Healthy living, health checks, fitness, diet and stress management.

For enquires or to book an appointment please email: Well-Being@ruachcitychurch.org or call the Ruach office on 020 8678 6888 ext: 202.

Telephone / Online Service

Ruach Well-being Service (RWS) is introducing confidential telephone/online sessions to support Ruach partners during these challenging times due to Coronavirus. Daytime and evening appointments are available as well as some weekend cover. The brief consultation appointment will allow you to identify the main problem, explore solutions and coping strategies and discuss other forms of support.

At the start of the consultation the practitioner will discuss confidentiality, exactly what the service is able to offer, as well as take personal information, your next of kin and GP details. A wide range of concerns can be addressed but in the event of urgent situations, crisis, long term mental or emotional issues, medical emergencies or if the issue is outside the practitioner’s level of expertise you will be signposted to a more appropriate service.

To book an appointment please contact the Ruach office by email: admin@ruachcitychurch.org or telephone 020 8678 6888, and leave your details. A practitioner who will be a qualified therapist or experienced mental health professional will then contact you as soon as possible.

Please be patient if you do not receive a response immediately, this is likely to be due to the high demand for the service. If in the meantime, you are finding it difficult to cope or you cannot wait please contact your local emergency services or your GP.

To further assist you RWS have provided a range of tips, exercises and additional support on the Ruach website Well-being page, on issues related to mental and physical well-being.

Click here to download a referral form for the telephone/online support.

Well-being Information and Help (Covid-19)

Physical Health & Well-being

• Well-being Challenge: Sewing-Knitting-Crocheting
• Get fit with strength and flex
• Healthy Diet – WHO
• Benefits of Sauerkraut (Plus How to Make It)
• Free PE lessons from Joe Wicks The Body Coach available to watch on Joe’s official YouTube channel called The Body Coach TV
• NHS exercise videos: Click here
• Creative Writing – Practice makes perfect

Support

• Coronavirus and your mental well-being
• Looking after your mental health
• Get Help Now – Mental Health Support
• NHS Choices Wellbeing podcasts
• Amazon audiobooks – range of stories for children and adults
• FAQs – Are you Worried about your Finances?
• Aged 55+: The Silver Line Helpline and Friendship Service

Courses and Freebies      

• Futurelearn – free access to online courses
• The Open university is offering some free courses  
• Money Saving Expert – free access to activities.

Children

• Helping Children cope with stress
• Supporting Children and Young People
• Talking to Children about Coronavirus: YoungMinds, The British Psychological Society  
• Children and Grief 
• Coronavirus: Dave The Dog

Bereavement and Grief

• Coronavirus dealing with bereavement and grief
• Coronavirus Grief and Trauma

• Bereavement Support Group – for Ruach City Church Partners and Family.  Fridays weekly from 6pm – 7.30pm (commences Friday 22^nd May).  To register please complete a referral form and email to: well-being@ruachcitychurch.org

Poems

• Be of Good Cheer and Smile 
• The Joy of the Lord is Your Strength
• Call to Me
• Through the Storm – He is Lord
• God Hears Your Sound
• Be Encouraged – Do not fear
• Even If
• The Shift
• The Loss of a Loved One
• It’s Okay To Ask For Help (To listen to the recorded version click here)
• Self Identity

Are you up for the Challenge?

Well-being Challenges 1 – 3

Click here to view the challenges.

Help and Support

If you feel the situation is urgent visit your GP or if you are in crisis call 999 or go to your nearest A & E department.

How to book an appointment 

Self referral
Individuals are encouraged to self refer by completing the self referral form available by clicking here, from the well-being information hub at all locations or sending an email request to: Well-Being@ruachcitychurch.org

Referral from a Ruach Elder must be done in agreement with the individual. Ideally we prefer self referral. Where children are concerned the parent or care giver should make the referral.

Faith-based Organisations

Counselling

Association of Christian Counsellors
Tel: 0247 6449694
Website: www.acc-uk.org

Cornerstone Counselling Service
Address: 37 Brendon Street. W1H 5JE.
Tel: 0207 723 8050
Counselling available in Balham, Stratford, Greenwich, Croydon, Basingstoke, Streatham and Dorset. Skype counselling also offered.

Ellel Ministries Training and Ministry
Tel: 01252 794060
Website: www.ellel.org

Premier Lifeline
Tel: 0300 111 0101
Website: www.premierlifeline.org.uk

Pilgrims Hall Counselling
Email: team@pilgrimshall.org.uk
Website: www.pilgrimshall.org.uk

Sozo Therapeuo
Therapist Directory: Professional Counselling delivered by Christians.
Website: www.sozotherapeuo.com

Non Christian based Organisations & Resources

Addiction 
Website: www.nhs.uk

Alzheimer’s Society Helpline
Tel: 0300 222 1122

Age UK Advice
Tel: 0899 678 1174 for help with dementia also – 0800 888 6678

Beat (Beat Eating Disorders)
Beat provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat their eating disorders
Tel: 0845 634 1414

Big White Wall
Website: www.bigwhitewall.com

Bipolar UK
Services include a national network of self-help groups, training courses, a mentoring scheme supporting individuals in hospitals and community settings
Tel: 020 7931 6480

Cruse Bereavement Care
A counselling and advice service for those bereaved by death throughout the UK. Providing advice, information and practical support.
Tel: 0844 477 9400
Website: www.cruse.org.uk

Childline
A free helpline for children and young people in the UK
Tel: 0800 1111

Distressed or in Crisis call 24 hour mental crisis line
Tel: 0800 732 2864 (free to call from any phone – landline or mobile)

Family Lives
Advice on all aspects of parenting
Te: 0808 800 2222
Website: www.familylives.org.uk

Get Self Help
Cognitive Behavioural Therapy (CBT) and therapy resources to help mental health problems.
Website: www.getselfhelp.co.uk

Health and well-being services Birmingham
Website: the-waitingroom.org

Health and well-being services Brixton
website: www.lambeth.gov.uk

Health and well-being services Kilburn
Website: www.brent.gov.uk

Health and well-being services Walthamstow
Website: www.walthamforest.gov.uk

Men’s Health Forum
24/7 stress support for men by text, chat and email
Website: www.menshealthforum.org.uk

Mental Health Foundation
Website: www.mentalhealth.org.uk

Mental Health Support Line
Tel: 0800 731 2864

Mind
Website: www.mind.org.uk

Moodzone
NHS website offers practical, useful information, and interactive tools to boost mood, cope with stress and anxiety
Website: www.nhs.uk/moodzone

NHS 111
This service is available 24 hours a day, 7 days a week
Tel: 111

NHS Direct
Tel: 08457 4647
For health advice and reassurance, 24 hours a day , 365 days a year

OCD Action
Provides support and information to anybody affected by OCD
Tel: 0845 390 6232

Parents’ helpline
Tel: 0808 802 5544
Website: www.youngminds.org.uk

Recovery Colleges
Website: www.nhsconfed.org

Rethink
Provides mental health information and advice on practical problems
Website: www.rethink.org

Samaritans
Tel: 116 123
Website: www.samaritans.org

Saneline
A mental health helpline offering specialist emotional support and information to anyone affected by mental illness.
Tel: 08457 67 80 00

Solidarity In A Crisis
Tel: 0300 123 1922
Text: 07889 756087 or 07889 756 083

The British Association for Counselling & Psychotherapy
Website: www.itsgoodtotalk.org.uk

The Sanctuary
Address: 65 Effra Road SW2 1BZ (Mosaic Clubhouse)
Tel: 0207 924 9657

YoungMinds
Information on child and adolescent mental health. Services for parents and professionals.
Website: youngminds.org.uk

Online Resources

For a list of websites and apps that are helpful for managing mental health, click here.

Complaints and Comments Guidance

Our Complaints and Comments Guidance can be found by clicking here.